Privacy policy
Last updated October 22, 2026.
Who we are
Our website address is https://aatranslators.net. The site is operated by Arab American Translators LLC, 4900 Leesburg Pike, Suite 302, Alexandria, VA 22302.
What we collect
When you request a quote, contact us or book an appointment, we receive the details you enter (such as your name, email address, phone number and message), the appointment time you pick, and any documents you attach.
How we use it
We use your details only to answer you, prepare your quote, do the work you ask for, and send your appointment confirmation and reminder. We do not sell your information, and we do not use it for advertising.
Where it is kept and who can see it
Requests and documents are kept in our private office system, hosted in the United States. Only our staff can open it, and each person signs in with a password and a code from their phone. Every time a request or document is opened, it is recorded. Links to documents stop working after a few minutes.
Emails we send about your request do not include your documents, and their subject lines do not include your name.
How long we keep it
Documents you upload are deleted automatically 180 days after your request. We keep other details, such as your contact information and the record of the work, only as long as we need them for our business records or as the law requires.
Companies that help us
We use trusted companies to host this website and our office system and to deliver our emails. They handle your information only to provide those services to us.
Cookies
This website does not use advertising or tracking cookies. It only remembers small settings in your browser, such as whether you closed a notice.
Photos and scans
If you upload photos, you may want to remove embedded location data (GPS) from them first.
Your choices
You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it. We may keep what we are required to keep for legal, administrative or security reasons.
Contact
Questions about this policy: info@aatranslators.net or (703) 820-5612.